Refunds and Returns Policy – Moms Biz
1. Full Refund within 7 Days:
Customers are eligible for a full refund within 7 days of purchase.
2. listings and Events:
listings:
Enjoy a no-questions-asked 7-day money-back guarantee.
Events:
Cancellation 5 days prior to the event: 75% refund.
Cancellations or no-shows within 5 days: Full charge applies.
3. Digital Products and Online Courses:
No refunds for downloadable digital products and online courses.
4. Purchase Emails:
Customers will receive confirmation and refund approval emails.
5. Proof of Purchase:
A valid proof of purchase is required for all refunds.
6. Refund Process:
Bank transfers will be processed within 7 business days from the approval of the refund request.
7. Contact Information:
Contact us at:
info@momsbiz.co.za or helene@momsbiz.co.za
Phone: 074 894 7777.
8. Sale Items:
Sale items can be refunded if within the 7-day refund period.
9. Exchanges:
We do not offer exchanges.
10. Gift Returns:
Gift returns are not available as we do not issue gift vouchers.
11. Shipping:
Moms Biz does not involve shipping as our services are primarily digital.
12. Contact for Assistance:
For any questions related to refunds and returns, reach out to info@momsbiz.co.za.