Refunds and Returns Policy – Moms Biz

1. Full Refund within 7 Days:

Customers are eligible for a full refund within 7 days of purchase.

2. listings and Events:

listings:

Enjoy a no-questions-asked 7-day money-back guarantee.

Events:

Cancellation 5 days prior to the event: 75% refund.
Cancellations or no-shows within 5 days: Full charge applies.

3. Digital Products and Online Courses:

No refunds for downloadable digital products and online courses.

4. Purchase Emails:

Customers will receive confirmation and refund approval emails.

5. Proof of Purchase:

A valid proof of purchase is required for all refunds.

6. Refund Process:

Bank transfers will be processed within 7 business days from the approval of the refund request.

7. Contact Information:

Contact us at:
info@momsbiz.co.za or helene@momsbiz.co.za
Phone: 074 894 7777.

8. Sale Items:

Sale items can be refunded if within the 7-day refund period.

9. Exchanges:

We do not offer exchanges.

10. Gift Returns:

Gift returns are not available as we do not issue gift vouchers.

11. Shipping:

Moms Biz does not involve shipping as our services are primarily digital.

12. Contact for Assistance:

For any questions related to refunds and returns, reach out to info@momsbiz.co.za.